Terms & Conditions

1. All purchased goods are not exchangeable and not refundable.

2. All prices are only for online purchases via www.oracalindonesia.com.

3. Colours shown are to be used only for display purposes and might not be exactly the same as the actual colours. Please use the physical colour card/colour swatches available.

4. All sticker purchases would have minimum of 1kg added to postage/courier fee for packaging purposes. Due to the high cost of packaging and low profit margin, all sticker purchases under Rp.1.000.000,- will incur surcharge of Rp.25.000,-.

5. If there is an increase in freight cost, the difference would be requested to be paid by Customer or the freight would be adjusted to the cheaper rate if available.

6. For goods to be picked up from shop can only be done in Jakarta headquarter.

7. Please contact us should other freight company would be employed.

8. FOR PURCHASES OF ONLY SUPPORT TOOLS SUCH AS SQUEEGEE/RAKEL, COLOUR CHART, COLOUR SWATCH, NO PACKING SURCHARGE 1KG NOR MINIMUM FEE OF Rp.25.000,-. PLEASE CONTACT US FOR SHIPPING FEE.